by Titan Marketing Team | Jul 19, 2024 | Marketing Blog
We’re often so busy working in our businesses, that we don’t take the time to work ON our businesses. We recommend you spend a little time every month to sit down with someone who can challenge your answers to these seven tough questions. 1.) If you replaced your...
by Titan Marketing Team | Jul 19, 2024 | Marketing Blog
Two competing car dealers returned from a “Customer Satisfaction Seminar” determined to delight their customers. Coincidentally, both decided to offer free car washes to every service customer after every service. While the offer was the same, the way in which they...
by Titan Marketing Team | Jul 19, 2024 | Marketing Blog
1. Exceed Customer Expectations “Good” isn’t good enough. Good service is taken for granted and seldom gets talked about. You need systems to ensure every customer’s experience is greater than the customer’s expectation. Only memorable over-the-top experiences get...
by Titan Marketing Team | Jul 19, 2024 | Marketing Blog
Managing Different Personalities Most businesses, regardless of the business category or type of work, have a plethora of different personalities. Keeping them all happy can be a challenge. There are four basic personality traits: Type A, B, C & D, more...
by Titan Marketing Team | Jul 19, 2024 | Marketing Blog
After interviewing 1000 top salespeople, Steven W. Martin wrote an article that appeared in the Harvard Business Journal titled, “7 Personality Traits of Top Salespeople”. These 7 traits are: 1) Modesty. Not arrogant and they position the team, as opposed to...
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