Why Titan?

In today’s business economy you need referrals and repeat business more than ever! Nothing impacts the way your customers feel about your business more than the way you and your people treat them. Ensuring that your people create a positive customer experience every...

As a business owner, what is your biggest challenge in running your business? Before you continue reading, stop and think about this for 30-seconds. (30-sec pause….) Let me guess, it didn’t take 30 seconds for you to come up with your answer. We are willing to bet...

The first recorded recession in the United States was in 1797. Since then, there have been 17 additional recessions and one depression (The Great Depression 1929-1939) with the latest recession being in 2020, caused by the COVID pandemic. As a business owner or...

The title of this week’s article is a phrase used by one of the sharpest marketing minds in North America, Roy H. Williams. Roy is more fondly known as “The Wizard of Ads” and takes credit for making hundreds of business owners filthy-rich! How did he do it? He helped...

Famous women’s fashion designer and perfume manufacturer Coco Chanel said this about running a business, “In order to be irreplaceable, one must always be different”.  What makes your business special?  Do you stand out among your competitors?  Do you do things that...

For many potential new customers, the first time they interact with or meet your business is when they call on the phone.

In his book, The Difference, When Good Isn’t Good Enough, Subir Chowdhury asks the question, “If you saw a toothpick on the floor of your office or home, what would you do?” As a business owner, when you walk in, out, and around your business each day and see small...

In the business world, the year 2021 may forever be known as, “The Great Resignation”. The year that more than 47 million US employed citizens voluntarily quit their jobs in a single year. At the onset of COVID in March of 2020, most businesses ponied up and went to...